1. The method for repairing a scratch on flooring depends on the type of flooring you have. Here are some general tips for common types of flooring:
   1. Hardwood Flooring:

Minor Scratches: For minor scratches, you can use a hardwood floor cleaner to clean the scratched area and then apply a hardwood floor polish or wax to fill in the scratch.
Deeper Scratches: For deeper scratches, you may need to use a hardwood floor repair kit, which typically includes a wax or putty that matches the color of your floor. Apply the wax or putty to the scratch, following the manufacturer's instructions.

2. Laminate Flooring:
Minor Scratches: For minor scratches on laminate flooring, you can use a color-matched laminate floor repair pencil or marker to fill in the scratch.
Deeper Scratches: Deeper scratches may require a laminate floor repair kit, which often includes a putty or filler. Apply the putty to the scratch, smooth it out, and allow it to dry according to the product instructions.

3. Vinyl Flooring:

Minor Scratches: Many vinyl floors have a protective layer that can help prevent scratches. For minor scratches, you can try using a vinyl floor cleaner to clean the area.
Deeper Scratches: Deeper scratches may be harder to repair on vinyl flooring. You can use a seam sealer specifically designed for vinyl floors to fill in the scratch.

4. Tile Flooring:

Ceramic or Porcelain Tiles: For scratches on ceramic or porcelain tiles, you can use a touch-up glaze or epoxy filler that matches the color of the tile.
Natural Stone Tiles: Repair methods for natural stone tiles may vary. Consult with a professional or the manufacturer for the best approach to repair scratches on your specific type of stone.

Before attempting any repair, it's essential to:
- Clean the scratched area thoroughly to remove dirt and debris.
- Test any cleaning or repair products in an inconspicuous area first to ensure they don't cause damage or discoloration.
- Follow the manufacturer's instructions for any repair products used.

If you're uncertain about how to proceed or if the scratches are extensive, it's advisable to consult with a flooring professional for guidance. They can provide personalized advice based on the specific characteristics of your flooring.

Since bathrooms are small spaces with significant moisture content, we would not advise installing solid wood or engineered wood flooring there. Notwithstanding, home owners have successfully put engineered flooring in restroom areas. The user in this situation needs to take a few simple precautions, such putting a rug outside the bath tub and shower cubicle.

We Exclusively ship within the United Kingdom.

We use all common freight carriers including DHL, FedEx, UPS.

We work with a number of the finest and most reputable freight firms in the country.They have a claim ratio of less than 1%. Even with this in mind, damage happens occasionally. Every order comes with a delivery checklist that describes how to check it once it has been received. Our claims department can issue areplacement order and submit a claim with the freight carrier at no cost to youif you report the damage at the time of delivery. Details can be found on ourShipping Information page.

Due to the nature of the items we offer and the number of orders we handle, it ispossible that if you phone us on Monday morning to check on stock and it wasgood at the time, it may have been gone by the time another order came in thatafternoon. Reserving the stock by making a full or partial payment is the bestcourse of action in this situation.

Yes.We will attempt to match any cheaper pricing quotes you obtain from localmerchants or other online flooring companies. Just provide us a detailedquotation that details the cost, delivery, and other details so we can verifythe price. Product prices are covered by this price guarantee, however in somecircumstances freight rates are not.

We mayaccommodate you if you wish to benefit from a current discount pricing on oneof our products but you do not need the flooring delivered right away. Any of ouritems can be ordered right away, with shipment put off for up to four months. Simply submit the order, pay a down payment (usually 40%), and let us know whenyou want the flooring delivered. Prior to the delivery date, we will get intouch with you to confirm the shipment timeline and get the outstanding amount.This will spare you the inconvenience of having to keep the material yourselfand allow you to take advantage of the discounted rate right away.